Legal Basics for an Online Business in Pakistan

Selling through Instagram, Facebook or a website? A few simple documents protect you and keep customers clear about what to expect.

Customer terms. State prices, delivery time, returns, refunds and what happens if an order is delayed or damaged.

Privacy policy. If you collect names, phone numbers or addresses, say what you collect, why, and how it is protected.

Supplier agreement. Put quality, delivery dates and payment terms in writing with the people who supply you.

Client contract. For services, agree scope, price, deadlines and ownership of the work before you start.

Keep records. Save invoices, chat confirmations and delivery proofs. They help if there is ever a dispute.

Our Women Entrepreneur Packs and business packs cover these documents. Message us on WhatsApp to get started.

General information only, not legal advice. See our Legal Disclaimer.